Frequently Asked Questions
Q: Are you a trading company or a manufacturer?
A: We are ISO, GSV, ICTI approved manufacturer and pass the factory audit from Disney, Bandai and Marvel.
Q: What is your production line?
A: Tooling, Injection, Painting, Spraying, Silkscreen, Tempo printing, Assembling and Packing.
Q: What is your product range?
A: Cat toys, Dog toys, Pet products, Electronic toys, Plastic toys.
Q: What is the MOQ of the customized products?
A: Our minimum order quantity is 1,000 pieces.
Q: Do you accept OEM customized design?
A: Yes, we work on the OEM orders.
Q: What should be provided when placing an order?
A: Your idea about the material, size, function, artwork in AI, PSD, STL, or we offer design according to your idea.
Q: Can you send free sample for your products?
A: Free sample is available, freight charge is collected. Please send your courier account or call the courier to pick.
Q: What is the lead time for mass production?
A: It depends on the order quantity. Usually, 45 days after sample approved.
Q: What are your trade terms?
A: EXW, FOB, CIF, CFR and so on. Please select your best choice.
Q: How can I get an accurate price if I want to make my design?
A: Please provide basic specifications for price calculation, like size, shape, function, material, color and quantity.